Effective Date: March 28, 2026
FixEsto ("we," "us," or "our") operates the website fixesto.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
1. Information We Collect
Information You Provide
- Contact Information: Name, email address, phone number, and any other details you submit through our contact form or when booking an appointment.
- Service Information: Details about your device, issue description, and service history when you engage our tech services.
Information Collected Automatically
- Usage Data: We use Google Analytics (GA4) to collect information about how you interact with our website, including pages visited, time spent, referring URLs, and general geographic location.
- Cookies & Similar Technologies: Google Analytics uses cookies to distinguish unique users and track sessions. You can control cookies through your browser settings.
2. How We Use Your Information
- To respond to your inquiries and provide customer support
- To schedule and deliver our tech services
- To improve our website and services based on usage patterns
- To send appointment confirmations and service-related communications
- To comply with legal obligations
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service Providers: Third-party tools we use to operate our business (e.g., Google Analytics for website analytics, Cal.com for appointment scheduling).
- Legal Requirements: When required by law, regulation, or legal process.
4. Third-Party Services
Our website uses the following third-party services:
5. Data Security
We implement reasonable security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on
7. Children's Privacy
Our website is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us so we can promptly remove it.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
9. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, contact us:
